What do I do if my order is marked delivered but I haven't received it?Updated 8 months ago

If your order status is indicating that it has been delivered but you've not received it, we recommend checking around your property, with neighbors, and with your local mail delivery person or courier to pinpoint the whereabouts of your parcel. 

If the parcel is still not found, please let us know as soon as possible at [email protected] so we can further assist you in resolving the issue.