What should I do if my product is under warranty and needs a replacement?Updated 9 months ago

If your product is covered by our warranty and requires a replacement due to an issue, you should provide confirmation of your order number, warranty extension and send us photographs that clearly show the defect. Upon verification of the warranty and assessment of the issue, we will arrange for a replacement item to be sent out to you as soon as possible. We appreciate your patience and hope you enjoy your new product once it arrives.