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Product Queries

Where are the Vintage products made?

These products are thoughtfully designed at Snakehive HQ in the UK, and handmade in Poland using ethically sourced European top-grain leather. I do hope that this helps and please do not hesitate to contact us again if you have any further enquiries

Where are the Metro products made?

All of our Metro Collection products are designed at Snakehive HQ in the UK and are handmade in Turkey using full grain, cowhide leather which has been ethically sourced in Europe. I do hope that this helps and please do not hesitate to contact us ag

What is the finish of the Vintage products?

As all of our cases are handmade and hand-dyed using different cuts of natural Nubuck leather, the finish of each of our cases will vary. Our Black, Navy, Bottle Green & Grey colours may have a softer, suede-like finish, whereas our Chestnut Brown, T

How do I clean my Metro product?

To maintain the condition of your Metro Collection product, we would recommend using a damp cloth with a small dab of soap to clean the outer leather of the product.To clean the microfibre on the inside of the phone holder, we would recommend using a

How do I clean my Vintage product?

To maintain the condition of your case we recommend that you carefully wipe the cover with a nubuck or similar soft cloth using a circular motion, brush with a nubuck brush to remove dirt and dust and spray with a nubuck cleaner, which are available

How do I claim my free keyring?

To claim your free keyring, please provide us with your order number, the color choice for the keyring, and your full shipping address. We can then manually process your keyring and dispatch it to you as soon as possible from our internal UK warehous

Are Vintage Leather Wallets compatible with wireless charging?

As our Vintage Leather Wallet cases are handmade & due to the thickness of the premium leather we use to make our cases, we are currently unable to guarantee that these cases will work in conjunction with wireless charging, including the Apple MagSaf

Is a small gap around the screen protector edge normal?

A slight gap between your screen protector and your phone's edges is intentional. This design ensures that the protector does not lift when using a phone case, offering lasting protection for your device's screen. Rest assured, even with this gap, yo

What are the dimensions of the Belt Pouch?

The dimensions of our belt pouches are as follows:. Medium. 134mm x 75mm. Large. 150mm x 80mm. XL. 160mm x 85mm. XXL. 165mm x 90mm. XXXL. 175mm x 95mm. Please use our Size Guide on the product listing to help know which size will fit your phone model

Find the Perfect Phone Case for Your Model at Snakehive

At Snakehive, we make it easy for you to find the perfect phone case! If you’re looking for a specific phone case, simply visit our website and search using your phone’s model. Our search functionality will help you quickly find the best options that

Vintage vs Metro: Which Snakehive Case Suits Your Style?

The main differences between Snakehive's Vintage and Metro cases lie in their design, materials, and functionality. Vintage Leather Wallet Cases: These are handcrafted from genuine nubuck leather, offering a soft, suede-like texture. The design inclu

We’re Expanding! Get Notified When Your Case is Ready

More Models Coming Soon at Snakehive. We’re constantly expanding our range to cover more phone models, so everyone can enjoy the quality of a Snakehive case. If your phone isn’t supported yet, stay in the loop by subscribing to our newsletter—you’ll

Find Your Perfect Shade – Explore Our Wide Range of Phone Case Colours

At Snakehive, we believe your phone case should reflect your personal style. That’s why we offer a wide variety of stunning colours to choose from, available across our collection of handcrafted leather cases. Whether you prefer something bold and vi

Personalisation at Snakehive

We’re pleased to offer personalisation for our UK customers through www.snakehive.co.uk. Uppercase letters only, usually 2–3 initials for phone cases. Essential Collection items may allow a few more initials. Cost: £3.99. Personalisation options:. Co

Snakehive Tempered Glass Screen Protectors – Strong, Clear Protection

Our premium tempered glass screen protectors are designed to safeguard your phone from scratches, drops, and daily wear while maintaining crystal-clear clarity and smooth touch response. Key Features:. 9H hardness for superior scratch resistance. Ant

Why are called Snakehive?

With regards to our company name, luckily, we're not alone in our unusual appreciation for snakes. Cobra is a well known brand of British beer. Python is a programming language. And Snakehive is a family-owned accessories company. Our name is certain

Are Snakehive’s Wallets and Cardholders RFID Protected?

Yes, Snakehive offers cardholders and wallets with built-in RFID protection. Their RFID Smart leather wallet includes built-in RFID shielding to keep your contactless cards secure from unwanted scanning and data theft. These features make Snakehive's

How to Install Your Snakehive's Lens and Screen Protector

Need a little help? We've got you covered – check out our easy installation guide here!

Product Manufacturing Locations and Design Information

Our Metro wallets are made in China, while the Vintage wallets are made in Poland. The Metro back cases are, I believe, made in Turkey. All of our products are designed in the UK.

How to Receive Notifications for Out-of-Stock Products on Snakehive?

To receive notifications when a product is back in stock on Snakehive's website, follow these steps:. Visit the Product Page: Go to the specific product page of the item you're interested in. Check for the "Notify Me When Available" Option: If the it

Do Snakehive Phone Cases Work with MagSafe? Here's What You Need to Know

Yes, Snakehive's Metro Leather Phone Cases are fully compatible with MagSafe charging. This means your iPhone will securely connect to your MagSafe charger with a snap, ensuring efficient wireless charging. If you find that the case isn't compatible

📎 How Does the Phone Attach to the Wallet?

At Snakehive, our wallet cases are designed to combine style, protection, and practicality—starting with how your phone fits inside. Your phone sits securely inside a soft yet sturdy silicone holder, which is carefully adhered to the inner lining of

🔑 How to Attach a Key to a Key Ring

Need help adding a key to your key ring? Follow these simple steps to do it safely and easily:. Grip the key ring between your thumb and index finger so you can clearly see where the two loops overlap. Look for the small gap where the two ends of the